THE GRANDPAD vision and mission

GrandPad’s vision and mission is to live in a world where no seniors are lonely or isolated, and every senior has an opportunity to Live Grand. We want to improve the lives of millions of seniors by reconnecting them with their families, friends, and caregivers.

A message from our founder

“Our culture is about hiring great people who care about our mission and are passionate about helping seniors.”

Scott Lien, CEO, and Co-founder
our grand advisors

Seniors are the heart and soul of GrandPad. Our Grand Advisors continually inspire, test, and guide the development of the device.

Barbara Cowherd
Grand Advisor
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Barbara Cowherd

Barbara lives with her husband in Louisville, Kentucky. She is an avid maker and crafter who especially enjoys cross-stitching and crossword puzzles. She is a music lover with an eclectic collection and a hardcore Louisville Cardinals fan. Barbara enjoys using her GrandPad to exchange photos and videos with family, participate in virtual family gatherings and movie nights via Zoom, and of course, jam to some good music. As a GrandAdvisor, she has contributed to several tech updates to the GrandPad including emoji’s and the Motown music station.

Betty Roche
Grand Advisor
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Betty Roche

Betty Roche is a remarkable woman who has been a supportive friend and neighbor to those around her for over 39 years since she was widowed. With three children and six grandchildren, Betty is a caring family-oriented person. Despite her lack of technology skills, she has been finding the GrandPad easy to use and loves the device's clear and user-friendly interface. As she grows more comfortable with the device, Betty is using it more often each day. She particularly enjoys listening to her local radio station on her GrandPad, and she is learning how to play games on it. You can spot Betty in a crowd thanks to her distinctive glasses, and she can also be seen around her local nursing homes where she is well-known due to her frequent visits.

Carol Isaacs
Grand Advisor
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Carol Isaacs

Carol lives in Wallingford Connecticut at the Continuing Care Retirement Community and has been there for the past 13 years. She is very involved in her community and is currently the chairperson of the Welcome Committee. She enjoys using technology for educational purposes and was an early adopter when the PC came out 40 years ago. Carol enjoys using her GrandPad to stay in touch with her friends.

Carol Pagel
Grand Advisor
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Carol Pagel

Carol moved from East Battle Lake Minnesota to Wabasha Minnesota back in 2020. She loves reading, participating in book clubs, singing, walks, traveling, socializing with friends and playing Goren Bridge. Carol uses her GrandPad to stay connected with her two daughters and son. She enjoys using her GrandPad to view pictures and videos sent from her family such as her granddaughter’s college soccer activities.

Craig Pross
Grand Advisor
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Craig Pross

Craig lives with his wife Eileen in Rochester Minnesota. He enjoys strolls to Downtown Rochester and participates in the outdoor activities and concerts. Craig loves to ride his bicycle, read books and socialize with friends. He uses the GrandPad to connect with his children and grandchildren. Craig and his wife love connecting with their great granddaughter who lives in Denver and continue to watch her grow.

Dean Meurer
Grand Advisor
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Dean Meurer

Dean is a lifetime resident of Wabasha, Minnesota and is an active member of the community, including being a long time member of the Wabasha City Council. Dean is a tech enthusiast who loves learning about how technology can be used to improve the quality of life for people with physical disabilities. Dean loves the ease of use of GrandPad and is a key contributor to GrandPad Radio.

Elaine Pross
Grand Advisor
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Elaine Pross

Eileen currently lives with her husband Craig in Rochester Minnesota. She enjoys walking over to Downtown Rochester with Craig through the skyway and subway for all the outdoor activities and concerts. She loves to read, play games, and socialize with friends. She uses the GrandPad to connect with her 4 children, 8 grandchildren and friends. Eileen thoroughly enjoys when her 82 year old brother easily calls her with his GrandPad regularly.

John Ochsner
Grand Advisor
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John Ochsner

John recently moved to Wabasha Minnesota in January of 2022 with his newlywed wife Carol. A former avid cyclist, he still remains active but now prefers walks around town with his wife. John enjoys using his GrandPad on a regular basis to connect through video calls with his daughter Angela, who lives in Chicago.

Louise Eddy
Grand Advisor
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Louise Eddy

Louise has been living in Manti, UT for the past 36 years. She enjoys cooking and baking for friends and family. Louise has a beautiful family of 36 grandchildren and 37 great grandchildren. She loves to use her Grand Pad to connect with all 9 of her children and close friends. Louise enjoys using all the features of the Grand Pad, in particular she loves to share photos and browse the internet.

Mary
Grand Advisor
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Mary

Mary and Jim have been happily married for over 50 years, raising three children and embracing the love of their six adored grandchildren. Mary's remarkable talent in crafting shines through her knitting, where she donates much-needed cardigans and hats for premature babies in Dublin's neonatal units. She also crafts and sells personalized cards for every occasion, showcasing her creativity at craft fairs across the country. Ever the explorer, Mary has embraced using her GrandPad and proudly shares its capabilities with everyone she meets. Her life is a beautiful blend of love, compassion, and artistic expression, leaving a lasting impact on those touched by her creations and infectious zest for life.

Nano
Grand Advisor
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Nano

Nano is a loving mother of six children, proud grandmother to eleven grandchildren and seven great-grandchildren. Despite recently losing her husband, Nano has remained strong and relies on her family for support. Nano has been a homemaker all her life, and has enjoyed her years living on a dairy farm with her husband Tom. She has had limited exposure to technology but now manages to use a smartphone out of necessity. One of her sons lives in Australia and another in Portugal, and since beginning to use GrandPad, she has found it easy to maintain a close relationship with them. Video calls have become a frequent routine which allows her to see their faces and create a sense of closeness. Nano has been amazed by the ease and simplicity of using the GrandPad, she is now able to share holiday photos and moments with her loved ones with minimal confusion and issues.

Richard Thill
Grand Advisor
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Richard Thill

Richard resides in Anaheim Ca and lives in a home that he built with his father and two carpenters when he was just a teenager. He enjoys music, playing in bands, swimming, cycling, gardening, beekeeping, boating, hiking and outdoor group activities. He uses his GrandPad to stay connected with family and friends. Richard loves that his GrandPad is secure and that he no longer receives calls from solicitors or “junk” emails. He also enjoys the help button feature that connects him to helpful and friendly GrandPad staff.

leadership

Our leaders share a passion for technology and an admiration for the senior community. Through innovation, they strive to change the lives of millions of older adults and their families, friends, and caregivers.

Earl Chen
CTO and Chief Data Officer
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Earl Chen

Earl is GrandPad's Chief Technology Officer and Chief Data Officer. His team builds, operates, and secures GrandPad's global platform to connect seniors with their families, friends, and caregivers. Earl has 30+ years of experience in financial services, delivering technology solutions including authentication and information security frameworks, trading desk tools, and volatility calculators.

Isaac Lien
Co-founder & Strategic Lead
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Isaac Lien

Isaac is GrandPad’s Co-Founder and Strategic Lead. His grandmother’s inability to use email and Facebook drove him and his father, Scott, to create GrandPad’s senior-friendly, solutions-focused tablet. He continuously seeks innovative ways to keep older generations connected to their younger family members.

Julie Ament Gran
Chief Operating Officer
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Julie Ament Gran

Julie, GrandPad’s Chief Operating Officer, draws from over 25 years in retail leadership, including prominent roles at Dayton-Hudson-Marshall Field’s, Macy’s, and Lifetouch. She propels membership, revenue, and team execution through innovative problem-solving, customer-centricity, and strategic leadership across operations, marketing, and finance.

Scott Lien
CEO & Co-founder
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Scott Lien

Scott is GrandPad's Chief Executive Officer, leading the company as it builds an accessible platform that empowers seniors to connect with family, friends, and caregivers. He brings a wealth of experience to the team, having led Intuit's mobile technology innovation group and developing user-friendly software for Target, Best Buy, and Bank of America. Scott is also a practitioner of the LEAN Startup Method, which emphasizes putting users first and designing specifically to their needs. With GrandPad, he strives to create a world where no seniors are lonely or isolated.

Steve Harstad
Chief Revenue Officer
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Steve Harstad

Steve Harstad is a highly accomplished healthcare executive with extensive experience in driving growth, enhancing client relationships, and improving the performance of teams. His career has been marked by a consistent track record of growth, improved retention and deep client relationships, while spearheading the repositioning of corporate offerings. Steve's expertise encompasses new business development, sales/client management, marketing strategy, and digital health for Health Plans, ACO/Health Systems and Employers. His dedication to improving the well-being of seniors aligns perfectly with his current role as Chief Revenue Officer at GrandPad, where he focuses on expanding compassionate care and communication to the senior population.

Forever in our hearts

Elmer Thill was a lifelong explorer and one of our beloved Grand Advisors. His zest for life was infectious. Elmer went on a sledding trip at 70, played clarinet with his high school band on his 104th birthday, and applied for citizenship in Luxembourg at the age of 106—just in case he decided to relocate someday.

Elmer loved his family, including his wife of 78 years, Geneveive, whom he married in 1938 and continued to laugh with throughout their life together. In recent years, Elmer used his GrandPad to stay connected with his five children, nine grandchildren, and four great-grandchildren. His input as a Grand Advisor was crucial to improving the product for all users and families. We will dearly miss his insights, sense of humor, and contributions to GrandPad.
Isaac and EarlEarl celebrates with the GrandPad team
Elmer Thill
April 19, 1914 - November 17, 2020
Viola (Lien) Linderbaum
April 29, 1933 - November 6, 2022

Forever in our hearts

Viola (Lien) Linderbaum never shied away from hard work or an opportunity to serve others. Two of the reasons we were so lucky to have her on our team of beloved Grand Advisors.

Viola was born on April 29, 1933, at the Lien farm in Springfield Township, Winneshiek Co., Iowa. She graduated from Calmar High School in 1951.  She met Conley Linderbaum at Art’s Roller Rink near Ossian, Iowa. Viola and Conley were married on February 22, 1953, and had two children they loved dearly.

Viola was a hard-working farm wife doing any chore that needed doing and could prepare a meal for ten with 15 minutes' notice.  She was known for her cinnamon rolls, raised glazed donuts, and her grandson’s favorite mashed potatoes. She also taught Sunday School and served on the Ladies Aid. 

Viola was adept at using the Grandpad and loved receiving family pictures, playing games, and listening to Alan Jackson on the tablet. In her role as a Grand Advisor, she served as a brand ambassador and even appeared in a newscast about Grandpad.
CUSTOMER STORY

"I’m so impressed with your organization, every single person I have ever talked to has been so helpful and friendly! It is so wonderful to have you all here to help."

Laura S., Des Moines, IA