Connect
Confidently
GrandPad is excited to partner with the Senior Resource Center for Douglas County to support you in aging with confidence. Together we aim to improve the lives of older adults through connection.
Register and attend a webinar to get $25 off a new premium plan*.
*only one offer applies
FAQs
Every GrandPad plan includes a tablet, stylus, charging dock, 4G LTE data plan, 24/7 customer care, and access to our free Companion App.
Once you choose your plan, decide whether the GrandPad is for you or a loved one, and place your order. You’ll immediately have the opportunity to customize the GrandPad's content. This can include:
- Phone numbers
- Email addresses
- Photos
- Videos
It's exceptional, with average wait times of less than 12 seconds. We’re always there for you or your loved one—that's a GrandPad promise.
If you or a loved one isn’t happy with the product, we’ll issue a full refund once the GrandPad tablet, stylus, and charging dock are returned to us for a full refund. Return Policy
For the duration of your plan, if the tablet, charging dock, or stylus breaks or is damaged, we’ll replace it for free—it's that simple.
GrandPad is offered as a plan because it ensures ongoing service, support, and access to features that keep users connected and protected.
No commitment is required—you can cancel anytime.
No commitment is required—you can cancel anytime.
Your plan starts the day you place your GrandPad order.
The 4G LTE data plan is included with every GrandPad, allowing for internet access without needing Wi-Fi. It provides seamless connectivity for video calls, emails, browsing, and more, wherever you have a cellular signal.
No, there are no hidden fees. Your plan covers everything, including the device, 4G LTE data, 24/7 customer care, and the free Companion App.