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Purposefully Simple. Secure. Connected.
GrandPad is designed to keep your senior loved one safe, connected, and smiling from day one.
4G LTE Go Anywhere
24/7 Customer Care
One tap 9-1-1 Calling
Purposefully Simple Design
Thoughtfully designed so your loved one will love it in 90 seconds.
They’ll be connected, confident, and smiling starting with the first tap. No passwords. No setup. No stress.
Fraud Prevention & Safety
No spam. No scams. Ever.
GrandPad runs on a private, invitation-only network where only trusted contacts can connect.
Testimonials
Hear what families are saying.
"GrandPad not only connected my daughter with my mother but connected all of us: grandkids, kids, cousins. We haven't talked so much in years."
Rachel P.,
Westport, CT
"I’m so impressed with your organization, every single person I have ever talked to has been so helpful and friendly! It is so wonderful to have you all here to help."
Madison R.,
Twin Falls, MN
World-Class Customer Care
Help is always just a tap away.
At GrandPad, support isn’t an afterthought—it’s a lifeline. Our award-winning customer care team is available 24/7.
Configured Just for You
GrandPad isn’t one-size-fits-all. It’s one-of-a-kind.
Every device can be configured and personalized to meet the unique needs of your loved one—before it ever arrives at their door.
How it works
Step 1
Choose a plan that’s right for you.
Two options: annual or monthly.
Step 2
Setup GrandPad before it arrives.
Add contacts, photos, and customize remotely.
Step 3
GrandPad is delivered.
Arrives in 5–7 days—ready to use out of the box.
FAQs
What's included in my plan?
Every GrandPad plan includes a tablet, stylus, charging dock, 4G LTE data plan, 24/7 customer care, and access to our free Companion App.
How does the ordering process work?
Once you choose your plan, decide whether the GrandPad is for you or a loved one, and place your order. You’ll immediately have the opportunity to customize the GrandPad's content. This can include:
- Phone numbers
- Email addresses
- Photos
- Videos
How good is your 24/7 Customer Care?
It's exceptional, with average wait times of less than 12 seconds. We’re always there for you or your loved one—that's a GrandPad promise.
How does the 30-day money back guarantee work?
If you or a loved one isn’t happy with the product, we’ll issue a full refund once the GrandPad tablet, stylus, and charging dock are returned to us for a full refund. Return Policy
How does a life time warranty work?
For the duration of your plan, if the tablet, charging dock, or stylus breaks or is damaged, we’ll replace it for free—it's that simple.
Why is GrandPad offered as a plan?
GrandPad is offered as a plan because it ensures ongoing service, support, and access to features that keep users connected and protected.
What is the commitment period on the Annual Plan?
No commitment is required—you can cancel anytime.
What is the commitment period on the monthly Plan?
No commitment is required—you can cancel anytime.
When does my plan start?
Your plan starts the day you place your GrandPad order.
How does the 4G LTE data plan work?
The 4G LTE data plan is included with every GrandPad, allowing for internet access without needing Wi-Fi. It provides seamless connectivity for video calls, emails, browsing, and more, wherever you have a cellular signal.
Are there any additional fees?
No, there are no hidden fees. Your plan covers everything, including the device, 4G LTE data, 24/7 customer care, and the free Companion App.